City of Victor Harbor seeks feedback on library services review

BOOK WORM: Victor Harbor library manager Vicki Hutchinson and City of Victor Harbor Mayor Moira Jenkins encourage community members to have their say on the library before February 1. Photo: Emma Zirkel.
BOOK WORM: Victor Harbor library manager Vicki Hutchinson and City of Victor Harbor Mayor Moira Jenkins encourage community members to have their say on the library before February 1. Photo: Emma Zirkel.

As The City of Victor Harbor undertakes a review of its library services, locals are encouraged to have their say about what they want to see. 

The council has expressed its desire to want to know more about what users of the library value, the services they use, suggestions about what could be done better and ideas for new initiatives or services. 

Mayor Moira Jenkins said over the years community libraries have become so much more than a place to borrow books and magazines. 

“They have become important community hubs, particularly in regional areas like Victor Harbor,” she said. 

“Our library provides many services to the community including local and family history information, computer classes, children’s programs, community meeting spaces, internet access, online training resources and regular social activities.

Mayor Jenkins said the library is a place for people who are socially isolated to connect with others, which is incredibly important in the local community.

“This review is an opportunity for us to look closely at our library, so we can respond to the needs of our community and provide value for money to our ratepayer,” she said.

“Listening to your views on library services is an essential part of the council’s review, and I really encourage people to provide us with their feedback by completing our survey.”

Mayor Jenkins said it was also important to hear from people who don’t use the City of Victor Harbor’s library services, and find out why and what would encourage them to use the library.

“In addition to feedback from our regular library users, we want to understand the reasons why people don’t use the library. I really encourage non-users to get involved and have their say.”

Library manager Vicki Hutchinson said it was about listening to the community about what they want their library to look like, to feel like and how they want to use it.

“We can guide them and offer suggestions about what a future library might look like but they are the ones that have to use it, participate and engage,” she said.

“We can provide some experiences for people to look at what other libraries are doing as well and give them a few ideas if they want.

“But it is also about determining what they think of the service at the moment and to give us an idea of how we are doing so that we can improve or decide where we need to put our resources.”

The survey can be completed in about 10 minutes and can be completed online at www.yoursay.victor.sa.gov.au

Hard copies of the survey can be collected from the council office and library at 1 Bay Road, Victor Harbor.