New mobile app at St Louis Care Home helping the elderly stay connected

CONNECTED: Victor Harbor local Phyllis Cartwright uses CareApp to stay connected with her children. Photo: Jack Manning.
CONNECTED: Victor Harbor local Phyllis Cartwright uses CareApp to stay connected with her children. Photo: Jack Manning.

St Louis Home Care is being credited for using and helping drive the success of Australian-first technology, mobile app CareApp, which is monitoring more closely clients’ health, safety and well-being.

CareApp helps fluently connect aged care residents with their support network and was named Australia’s joint overall winner at the National Information Technology Aged Care Awards.

Phyllis Cartwright is a Victor Harbor resident who uses CareApp to keep in regular contact with her family.

Her daughter Lyn who lives in Alice Springs, is able to keep in touch with Phyllis’s daily activities and monitor any health concerns she may experience.

“It makes it really easy to keep in touch with my daughter and son who don’t live nearby, it’s great,” said Phyllis.

St Louis Home Care owner and operator Maris Naish, said the organisation was the first in the country to use and test this new technology, and that it has been an outstanding success. 

“It’s changing lives both for our clients, families and at-home carers – they’re better connected,” Mr Naish said.

“We use the app to update our families in a similar way to how teachers direct message parents about students – you can send private real-time images, videos and text communication.”

Leading Adelaide occupational therapist Allison Nikula who founded CareApp and is the app’s developer, said it’s about helping people who are ageing live well.

“We’re transforming the care experience for care recipients and their support network,” Ms Nikula said.

“Many family members don’t even live in the same state or country as their loved ones, so the app is an invaluable tool to regularly check on the care being provided.

“Geography is no longer a barrier when it comes to communication and visibility including for residents in regional areas such as Victor Harbor.

“I’m very grateful to the St Louis Aged Care Team (Home Care and Residential), who supported CareApp right from the start. I’m extremely proud they became my very first customer.”

The technology has been rolled out at St Louis Home Care across the Fleurieu Peninsula and Adelaide and is now being adopted nationwide, especially in other remote and regional areas.

The app is accessible to care teams and family members at anytime as it’s compatible with iOS and Android operating systems, along with most web browsers.