Many businesses across the Fleurieu are suffering poor quality internet service due to unsuitable plans or a lack of understanding concerning what's available or what they need.
This was the message from the NBN Local SA/NT manager, Kym Morgan, when he addressed the Women in Business Regional Network in Strathalbyn and Victor Harbor this week.
A recent survey of network followers and supporters identified poor quality internet as the biggest barrier to success for women in business in regional South Australia and in response, NBN Local formed a corporate partnership with the network to not only listen to the concerns of members and supporters, but to also help educate them about what was available and the questions to ask providers about their services if there are issues.
Mr Morgan said many people were trying to operate businesses via internet services that were designed for domestic use only, which often resulted in poor performance and inefficiencies.
This is particularly so if businesses had phone services via the internet as well as using the internet for other purposes, including video streaming or loading.
Mr Morgan said businesses needed to be mindful that if problems occurred internet downtime could cost in the form of lost revenue.
Standard internet services could potentially be awaiting a technical callout for several days costing a business thousands of dollars, but the alternative was to consider adding an enhanced service level agreement for a small outlay, which could drop the wait time to 24 hours.
Network founder Carolyn Jeffrey thanked NBN Local for their support.
"With many of our businesses being operated from home and more than half selling goods and services online the internet is a vital tool so it's important we know what's available and how to use it effectively and efficiently to give us the competitive edge," Ms Jeffrey said.
The next Strathalbyn dinner will be held on Monday, April 20 where the topic will be online apps.
At Victor Harbor. a lunch on April 1 at the Hotel Crown will look at how to tap into the disability market with a particular focus on making online content more accessible. The next dinner on April 22 will hear from Dr Moira Jenkins on the topic of dealing with mental health issues in the workplace.
The Women in Business Regional Network is open to business owners, managers, staff and those dreaming of owning their own business. You don't have to be a member to attend events but bookings are essential via Eventbrite.com.au.